Refund policy
Hard90 Return & Warranty Policy: At Hard90, we take pride in the quality and durability of our products. If you are not completely satisfied with your purchase, please review our return and warranty guidelines below.
Return Eligibility
We accept returns on eligible items within 30 days of delivery. To qualify for a return:
Items must be new, unused, and unwashed
Items must be in original condition and packaging
Proof of purchase is required
Non-Returnable Items:
The following items are final sale and cannot be returned:
Custom or personalized products
Items that show signs of wear, use, or washing
Batting Gloves Warranty: All Hard90 batting gloves include a 30-day limited warranty covering manufacturer defects. This warranty does NOT cover:
Normal wear and tear
Damage caused by gameplay
Improper use or misuse
Alterations or modifications
If you believe your gloves have a manufacturer's defect, please contact us with photos and your order information for review.
Fielding Gloves Returns: Fielding gloves may be returned within 30 days if they meet our return eligibility requirements:
Must be unused and not broken in
Must be in new condition with original tags
Due to the nature of leather and break-in processes, used or broken-in gloves cannot be returned.
Apparel Returns: Apparel items (shirts, hoodies, etc.) are eligible for return within 30 days if:
They are unworn, unwashed, and in original condition
All original tags are attached
Exchanges
We currently offer exchanges for:
Size issues (apparel or gloves)
Defective items (if approved)
To request an exchange, please contact our support team.
How to Start a Return. To initiate a return or warranty claim, please contact us at:Email: support@hard90baseball.caSubject Line: Return Request – Order #[Your Order Number]Include:
Your order number
Item(s) you wish to return
Reason for return
Photos (if submitting a defect claim)
Refunds
Once your return is received and inspected:
Approved returns will be refunded to the original payment method
Please allow 5–10 business days for processing after approval
Shipping costs are non-refundable
Important Notes
Hard90 reserves the right to deny returns that do not meet the above conditions
Customers are responsible for return shipping unless the item is defective or incorrect
We appreciate your support and commitment to Hard90—built for players who go all out.